Nick, Randy and I would like to thank you and everyone else at Smoky Mountain Deck builders who helped build our boat dock. After dealing...
Randy and I would like to thank you and everyone else at Smoky Mountain Deck builders who helped build our boat dock. After dealing with excuses from numerous contractors who failed to follow through or even show up it has been a pleasure to work with you and your team. You guys made COVID 2020 a lot less stressful for us!
Everyone from the office staff to the sub-contractors who drilled our pilings always responded to our questions and concerns pronto and, with cheerful professionalism. Smoky Mountain is one of very few, and the only construction company we’ve worked with in Roane County that called us before we had to call them to keep abreast of a project’s status.
Things will change when you’re building a dock! One of our changes required us to relocate our dock a bit which meant we had to rework the bridge area between our dock and the stairs going down to the dock. This would have been an issue for someone without design talent as well as skills, and fortunately for us you and your guys have both. A special thanks to Jason for all he did to make it turn out well.
Before the building began your father came by to scope out our shoreline. He introduced himself and told me that you did your best to make your customers happy. I may have deemed him a bit biased at the time, but I’m delighted to admit your father was right.
We are very happy with the way our dock turned out. Thanks to all of you at Smoky Mountain Deck.